TERMS AND CONDITIONS OF THE SERVICES
1.1 The following definitions are used in these terms and conditions:
"Access Device" means any electronic means of accessing the Services, including, but
not limited to, computers, smartphone devices, feature phones, tablet devices, touch
devices or any home entertainment system such as video games consoles and smart TVs (or by any other remote means);
"General Terms" means the terms and conditions set out in this document;
"Group" means in relation to any party, a company which is from time to time a subsidiary or the ultimate holding company of that party or another direct or indirect subsidiary of any such ultimate holding company. For the purposes of this definition “subsidiary” and “holding company” have the meaning given to these expressions in section 1159 of the Companies Act 2006 as amended from time to time;
"Operator" means Game World Limited, a company registered in Malta with registered number C 79724 and whose registered office is at 152/9 Naxxar Rd. San Gwann, SGN9030.
"Rules" means the dueling rules and the subscriber charter specifically applicable to the skilled gaming promoted by Game World Ltd.
"Services" means, as appropriate, the services offered for the time being by the Operator through the woduels.com website, and/or via any Access Device application name “World Of Duels” and/or Woduels.
"Website" means the website or any respective page, subpage, subdomain or section thereof from time to time, located at or accessible via the domain name: www.woduels.com
1.2 By using and/or visiting any section of the Website, or by opening an account with
1.3 In addition, where You place a duel using the Services, or otherwise use the
Services, You agree to be bound by :
1.3.1 the rules associated with placing a duel via the woduels.com website as set out in the faq section of the website under “Game Rules” and “Rules of conduct”.
1.3.2 the rules associated with verifying the result of a video game challenge on
woduels.com which may or may not have taken place on a separate electronic device.
1.3.3 any terms and conditions relating to withdrawals which are contained in the
'Withdrawal' part of the faq section of the Website ("Withdrawal Terms"); and
any other terms applicable to the Services and/or which You are required to
confirm Your agreement to as part of the Services, for example the terms relating to
woduels.com payment processing partners.
1.5 In the event that there is any specific conflict or inconsistency between any of the
1.5.1 the Withdrawal Terms;
1.5.3 the Game rules
1.5.4 the dueling rules;
1.5.5 the Additional Terms;
1.5.6 the General Terms;
2. CONTRACTING PARTIES
the Operator or in the case of terms and conditions relating to monies held in Your Account from time to time, to any Operator Group company which holds such money and shall (where appropriate) be deemed to include our agents, partners, and suppliers.
reasons, including (without limitation) for commercial reasons, to comply with law or
will do so by such method of notification as we may, in our discretion, deem appropriate, which may comprise:
3.3.1 email (to the email address You have previously supplied us with, if any);
3.3.2 a message to Your Inbox on the Website; or
3.3.3 notice on the Website
3.4 Notwithstanding this clause 3, should we wish to make any changes to the
terms upon which Your funds are held under clause 7.3, we shall notify You in
4. OPENING YOUR ACCOUNT
4.1 In order to place a bet or play a game using the Services, You will need to open an account and register with the Operator ("Your Account" or "Account").
4.2 In order to open Your Account for use with the Services, you can click on register and follow the instructions. After 30 days following your registration, your account will be blocked/suspended if you don’t send a proof of your identity. The method required to send us your identity documents is described in the faq section in “Deposits and Withdrawals” under “Which documents do I need to provide in order for my account to be verified and withdraw my funds ?”.
4.3 Your Account will be operated by the Operator, and/or in conjunction with
businesses contractually obligated to the Operator.
4.4 When You open Your Account You will be asked to provide us with personal
information, including Your name and date of birth and appropriate contact details,
including an address, telephone number and e-mail address ("Your Contact Details"). You may update Your Contact Details from time to time by contacting Customer Services; or through the “Edit” button on the right hand side of your profile page: or by such other method as shall, from time to time, be offered by the Operator.
4.5 If You do not wish Your Contact Details to be used by us and our business
partners to contact You to inform You of marketing information relating to others of our goods, products or services or those of our business partners, please indicate that this is the case by ticking the relevant box as instructed when You open an account on the Website or by informing Customer Services.
4.6 In opening Your Account You warrant that:
4.6.1 You understand and accept the risk that, by using the Services, You may, as well as winning money, lose money;
4.6.2 You are: (a) over 18 years of age; and (b) above the age at which dueling on
skilled based gaming activities are legal under the law or jurisdiction that applies to You (the "Relevant Age");
4.6.3 be a citizen or resident of a country ("Territory") where skilled gaming is legal (as applicable from state to state within a given Territory);
You are subject to, and are solely responsible for obeying all laws of the state, province and/or country in which You reside and from which You access the Site, Log-In to the Site or participate in any Skill Challenge. You agree to only participate in the Skill Challenges only after You have determined in good-faith that You are in compliance with state, local and other governing laws and regulations.
Participation within the United States of America (U.S.)
Participation in fee-based tournaments for prizes is prohibited in the following U.S. states, without limitation: Arizona, Iowa, and Louisiana. The foregoing list shall not be construed to imply or suggest that Your participation in Skill Challenges from an unlisted state is legal under any applicable laws or regulations. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
Participation outside the U.S.
Participation in fee-based tournaments for prizes may be prohibited in Your jurisdiction and it is Your sole responsibility to ensure compliance with such laws. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
You agree to hold Us harmless from any liability such that We cannot be held liable if laws applicable to You restrict or prohibit Your participation in any Skill Challenge or contests arranged and established through the Site or otherwise. We make no representations or warranties, implicit or explicit, as to Your legal right to participate in any Skill Challenge facilitated nor shall any person affiliated, or claiming affiliation with Us, have authority to make such representations or warranties.
4.6.5 be physically located in a Territory in which participation in the Service you select, or the Site, is unrestricted by applicable laws; and
4.6.6 comply with these T&Cs at all times
4.6.7 You are legally able to enter into contracts;
4.6.8 You have not been excluded from skill based gaming;
4.6.9 You have not already had an Account closed by us under paragraphs 11
4.7 Your Account must be registered in Your own, correct, name and personal details
and it shall only be issued once for You and not duplicated through any other person,
family, household, address (postal or IP), email address, Access Device or any
environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be "Duplicate Accounts". We may close any Duplicate Account (but shall not be obliged to do so). If we close a Duplicate Account:
4.7.1 we may, at our entire discretion, close the Duplicate Account rendering the owner of the Duplicate Account unable to duel on the outcome of skill based gaming events through the use of the Duplicate Account and any payment processing services associated with that account.
4.7.2 we may, at our entire discretion, allow usage of the Duplicate Account to be
deemed valid in which case all losses and stakes placed by or for You through the
Duplicate Account shall be retained by us.
5. VERIFICATION OF YOUR IDENTITY; MONEY LAUNDERING REQUIREMENTS
5.1 You warrant that:
5.1.1 the name and address You supply when opening Your Account are correct; and
5.1.2 You are the rightful owner of the money which You at any time deposit in Your
verification checks from time to time as we may require ourselves or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the "Checks"). You agree that from time to time, upon our request, You may be required to provide additional details in respect of any of such information You have provided us, including in relation to any deposits which You have made into Your Account.
5.3 Whilst we are undertaking any Checks from time to time, we may restrict You from withdrawing funds from Your Account and/or prevent access to all or certain parts of the Website. Please note that we may from time to time reperform the Checks for regulatory, security or other business reasons. If any such restrictions cause You a problem, please contact the Operator’s support team.
5.4 In certain circumstances we may have to contact You and ask You to provide further information to us directly in order to complete the Checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with a notarized ID or any equivalent certified ID according to the applicable law of Your jurisdiction or otherwise, proof of address, utility bills, bank details, bank statements and bank references. Until such information has been supplied to our satisfaction we may prevent any activity to be undertaken by You in relation to the Account or we may, where we reasonably believe that deliberately incorrect information has been provided by You, keep any amount deposited on the Account following the closure of the Account by us.
5.5 It may be an offence for persons under the Relevant Age to make use of the
Website. If we are unable to confirm that You are the Relevant Age then we may suspend. Your Account until such time that we are able to confirm that You are the Relevant Age. If You are subsequently proven to have been under the Relevant Age at the time You made any gambling or gaming transactions with us, then:
5.5.1 Your Account will be closed;
5.5.2 Further action may be taken against you by the Operator’s payment processing
6. USERNAME, PASSWORD, PIN and CUSTOMER INFORMATION
6.1 After opening Your Account, You must take all reasonable steps to avoid disclosing (whether deliberately or accidentally) Your username, password and/or account number to anyone else, including (where practicable) ensuring that up-to-date security software is downloaded onto Your Access Device.
6.2 All duels that were entered into where Your username and password and/or
account number have been entered correctly will be regarded as valid, whether or not
authorized by You, and we shall not be liable for any claims in the event that You disclose Your username, password or account number to anyone else (whether deliberately or accidentally). In this situation the Operator shall not be liable for any adverse impact that may occur with respect to your gaming statistics, feedback scores as displayed on your woduels.com profile.
6.3 If You have lost or forgotten Your Account details, or have reason to believe that
such details are known to an unauthorized third party, please contact us immediately for a replacement, details of which can be found in the Contact Us or Help section of the Website.
6.4 While using the Services, and as a continuing condition of your use of the Site, you agree to comply with the Site's policy on feedback. Abuse of the Site's feedback system undermines the integrity of the feedback system and decreases trust within the community. Woduels is not legally responsible for the remarks that members post, even if those remarks are defamatory. However, this law does not protect the person who leaves the feedback, therefore the member would be responsible for it. There are limited occasions when Woduels will remove feedback comments.
6.4.1 Woduels will remove feedback ratings and comments if they meet the standard for feedback abuse or members mutually agree. Feedback that meets any of the circumstances below is feedback abuse and may be subject to removal:
6.4.2 Woduels is provided with a court order finding that the feedback is libelous, slanderous, defamatory or otherwise illegal.
6.4.3 The feedback comment contains profane, vulgar, obscene, or racist language or adult material.
6.4.4 The feedback comment contains personal identifying information about another member, including real name, address, phone number, e-mail address, etc..
6.4.5 The feedback comment contains links or scripts.
6.4.6 Feedback left by members who are indefinitely suspended for certain policy violations or are in violation of the T&Cs.
6.4.7 If members suspect that feedback left for them is in violation of the Site's feedback policy and constitutes abuse, they are encouraged to email [email protected] to report this violation. Woduels will also offer the opportunity to members to withdraw feedback if both members mutually agree to the removal of a specified comment or feedback rating. Both members must email [email protected]
7. DEPOSITS AND WITHDRAWALS FROM YOUR ACCOUNT
7.1 If You wish to participate in the Services, You must deposit monies into Your
Account from an account or source of which You are the account holder. Such monies may (subject to paragraph 5) then be used by You to duel on skill based gaming challenges as posted by you or other subscribers to woduels.com. woduels.com will make available numerous sources through which customers can deposit funds into their woduels.com and those options will be highlighted on the payment page of the site. Further details of how to deposit, withdraw and transfer funds can be found in the “Deposits & Withdrawals” part of the Faq section of the Website. If you use a payment method in respect of which You are not the account holder, we reserve or our payment processing providers reserve the right to treat any deposit into the Account as being invalid (and any winnings arising from such deposit as void) pending the satisfactory completion of all relevant Checks.
7.2 You further agree not to make any charge-backs, reversals or otherwise cancel
any deposits into Your Account, and in any such event to refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting Your deposit. For the avoidance of doubt Your Account shall not be used by You as a bank account and, should we become aware of deposits into and withdrawals from Your Account without commensurate betting or gaming activity, we reserve the right to deduct an administration charge (whether or not we close or suspend the account). Money deposited with us in Your Account shall not attract interest.
7.3 woduels.com is a peer to peer dueling platform for skill based Esports gaming
challenges and as such the placement of a duel via the woduels.com website does not create any liability for the house (woduels.com) to fund any resultant winning duels. When a duel is accepted between two parties their respective “credit balances” will alter as appropriate with the winner of the duel then seeing their “credit balance” increase based on the size of the overall duel minus commissions.
Monies deposited by You to Your Account will be held in relevant woduels.com merchant bank accounts, which are entirely separate to from our company funds. Please visit the websites of our payment processing partners for more information on the protections you are entitled to in the event of such parties enter insolvency.
7.4 To the extent required by Your local law or tax or other authorities You are
Responsible for reporting Your winnings and losses arising from the Services.
7.5 Subject to paragraph 12 (Closure of Your Account; etc.), You may request
withdrawal of funds from Your Account at any time provided that:
7.6.1 all payments made into Your Account have been confirmed as cleared and none have been charged-back, reversed or otherwise cancelled;
7.6.2 any Checks referred to in paragraph 5 (Verification of Your Identity; Money
Laundering Requirements) above have been completed by us to our satisfaction:
7.7 Subscribers to woduels.com will be able to withdraw funds from their woduels.com account back to their personal bank account or e-Wallet/Cryptocurrency Wallet at their own leisure. Subscribers will be able to withdraw money back to the same account or e-Wallet/ Cryptocurrency Wallet as was used in the fund upload process.
7.8 If your account has been flagged for cheating/hacking/smurfing by our judges, we reserve the rights to refuse and block withdrawals on your account. More information on these terms can be found in the faq section under “rules of conduct” and in section XXX of this Policy.
7.9 In order to withdraw any bonus that was credited to your account, you must play the bonus ammount 10 times or more.
8. LEGAL USE OF THE WEBSITE
8.1 Access to or use of the Website or any of the Services via the Website may not be legal for some or all residents of or persons in certain countries. We do not intend that the Website should be used for dueling on skill based gaming by persons in countries in which such activities are illegal, which includes certain individual states within the United States of America and those listed in the Help section on the website. The fact that the website may be accessible in any such country, or appears in the official language of any such country shall not be construed as representation or warranty with respect to the legality of otherwise of the access to and use of the website. The availability of the website does not constitute an offer, solicitation or invitation by use for the use of or subscription to participating in skill based dueling challenges in which such activities are prohibited by law.
8.2 It is Your responsibility to determine the law that applies in the location in which
You are present. You should ensure that You will be acting legally in Your jurisdiction in opening Your Account and/or using the Website and You represent, warrant and agree that You will do so.
8.3 If it becomes apparent to us that You are resident in a country in which the use of
the Website is not legal, we shall be entitled immediately to close Your Account.
8.4 It is your responsibility to ensure that any photos / images or other visual graphics
which you upload to your personal woduels.com profile are your property or that you possess the relevant permissions to use the photos / images/ visual graphics in question. The opening of an account with woduels.com represents an acceptance of these terms and the subsequent exclusion of woduels.com Ltd from any penalty, charge associated with copyright and image infringements.
8.5 Chat, Message Board, and eMessage Policy:
8.5.1 The Site reserves the right to temporarily or permanently ban members who violate these rules of conduct, or who in any way abuse the community purpose of the chat areas.
8.5. 2 The Site reserves the right to remove any posts for any reason.
8.5.3 Obscene, lewd, slanderous, pornographic, abusive, racist, violent, insulting, indecent, threatening and harassing language of any kind will not be tolerated.
8.5.4 Impersonating other members is not allowed.
8.5.5 Opinions or comments on the subject at hand are welcomed, but attacking (flaming) individuals, companies or products is not allowed
8.5.6 Advertising or promotion of other companies or URLs is not allowed.
8.5.7 Please limit posting to the subject of the Site's games, message board or site.
8.5.8 Do not share personal information (your name, phone number, home address, password) with others on the Site.
8.5.9 No advertising of any kind is allowed in messages.
8.5.10 No copyright materials are allowed in messages.
8.5.11 Information disclosed in the Site chat rooms, message boards, or via eMessages becomes property of Woduels and is revealed to the public. Woduels is not responsible for any information you choose to disclose to others.
8.5.12 Advanced fonts, Java, tables, HTML, or other programming codes or commands are not allowed in messages.
9. PLACING YOUR BET AND/OR DUELING USING THE SERVICES
9.1 In order to place a duel or access a Service you should follow the instructions
provided in the Help section of the woduels.com website.
9.2 As woduels.com is a facilitator for the creation of eSports duels between two or more separate parties, it is your responsibility to ensure that you are happy with the details of any duel that you are potentially entering. It is Your responsibility to ensure that the details of any duel that you place using the woduels.com service is correct in the following manner:
9.2.1 when using the Website (either directly, through an application or otherwise) in
accordance with the relevant House Rules and based on the nature of the duel as
stipulated by all parties associated with the duel itself.
9.3 Your Transaction history can be accessed by you by clicking “My duels” on the
Website by clicking on your profile tab at the top right hand side of the page.
9.4 We reserve the right to refuse the whole or part of any Transaction requested by
9.5 Once a WODcoin Transaction has been placed with the woduels.com system, you cannot cancel the transaction unless all parties to the duel agree otherwise or unless you are the author of the duel you wish to cancel.
9.6 We may cancel or amend a Transaction pursuant to the provisions of paragraph 5 (Verification of Your Identity), paragraph 11 (Collusion, Cheating, Fraud and Criminal Activity) or paragraph 18 (Errors or Omissions).
10. REMOTE GAMING
10.1 woduels.com is accessed solely via an electronic form of communication; You should be aware that:
10.1.1 in relation to Your use of the Website for the placing of duels:
10.1.1.1 You may be using a connection or equipment which is slower than such
equipment used by others and this may affect Your performance in time critical events offered via the Website;
10.1.1.2 You may encounter system flaws, faults, errors or service interruption which will be dealt with in accordance with paragraph 17 (IT Failure);
10.1.1.3 the Game Rules and House Rules for each event or game offered via the
Website are available and should be considered by You prior to Your use of the Services offered via the Website;
11. COLLUSION, CHEATING, FRAUD AND CRIMINAL ACTIVITY
11.1 The following practices (or any of them) in relation to the Services:
abuse of bonuses or other promotions; and/or
using unfair external factors or influences (commonly known as cheating); and/or
taking unfair advantage (as defined in paragraph 11.5.3);
opening any Duplicate Accounts; and/or
undertaking fraudulent practice or criminal activity (as defined in paragraph 11.5),
constitute "Prohibited Practices" and are not permitted and will constitute a material
11.2 If You suspect a person is engaged in any Prohibited Practice, You shall as soon as reasonably practicable report it to us by e-mailing us: [email protected].
11.3 You agree that You shall not participate in or be connected with any form of
Prohibited Practice in connection with Your access to or use of the Services.
11.4.1 we have reasonable grounds to believe that You have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us (and by our partners and our other suppliers) of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or
11.4.2 You have placed duels and/or played skilled games with any other online provider of skilled gaming services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or
11.4.3 we become aware that You have "charged back" or denied any of the purchases or deposits that You made to Your Account; or
11.4.4 in our reasonable opinion your continued use of the Services may be detrimental to the reputation of woduels.com and its partners.
11.4.5 You become bankrupt or suffer analogous proceedings anywhere in the world,
11.5 For the purposes of this paragraph 11:
11.5.1 "fraudulent practice" means any fraudulent activity engaged in by You or by any person acting on Your behalf or in collusion with You, and shall include, without limitation:
(a) fraudulent charge-backs;
(b) the use by You or any other person who was participating in the same game as You at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as source of funds;
(c) the collusion by You with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);
(d) any attempt to register false or misleading account information; and
(e) any actual or attempted act by You which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;
188.8.131.52 “unfair advantage” with respect to woduels.com also constitutes any attempt to exploit loop holes in the third party games which subscribers use to determine the winner of a duel. woduels.com does not accept any responsibility for any loopholes which exist in the third party games which are used to determine the outcome of duels and will not be held responsible for the activities of any subscriber who exploits loopholes in third party games in order to influence the outcome of a duel. woduels.com encourages subscribers who suspect that loopholes might have been exploited to report players suspected of using
cheats / loopholes or other unfair advantages to influence the outcome of a duel.
woduels.com Ltd reserves the right to suspend the account of any subscriber who is deemed to have used unfair means to influence the outcome of a duel.
184.108.40.206 “unfair advantage shall include, without limitation:
220.127.116.11 the exploitation of a fault, loophole or error in our or any third party’s software used by You in connection with the woduels.com service.
18.104.22.168 the use of Bots to assist or play on behalf of a player participating in an eSports duel facilitated by woduels.com
22.214.171.124 the use of third party software or analysis systems, including, but not limited to: Aim assistance, vision assistance, movement assistance/
126.96.36.199 the exploitation by You, of an Error as defined in paragraph 18.1 below, in any case either to Your advantage and/or to the disadvantage of woduels.com or others.
188.8.131.52 Your true skills must be reflected in the duels you play. Purposefully playing against someone of a lower skill level than you (Smurfing) is against our rules and we reserve the rights to cancel/suspend an account if we suspect you are not declaring your true skill level.
184.108.40.206 By playing a duel, you commit to playing and finishing the full game. Quitting during a game is not acceptable and you may be penalized for having a negative attitude towards losing. “Griefing” and “rage quitting” is not permitted on the woduels.com platform.
11.5.2 "criminal activity" shall include, without limitation, money laundering and any
offence under section 42 of the Gambling Act 2005;
11.5.3 "unfair advantage" shall include, without limitation:
11.5.4 Unresolved matches: If a winner cannot be established from an investigation by the Woduels Support team then both users will have all the monies refunded by Woduels.
11.5.5 Claiming a false win: If a user claims a “win” in a match that was either; not played, not completed, drawn or lost, an automatic forfeit and suspension will be issued, following on the suspension guideline listed above.
11.5.6 Submitting false evidence: If a user submits “false evidence”; evidence that has previously been submitted or archived from a previous match, evidence that has been altered in any way, or false evidence that has been created, then that user will automatically forfeit the match and immediately face a suspension. Evidence must be uploaded to our site after a duel has ended in the form of a video recording of the gameplay or a screenshot proving the victory/loss. Failure to upload evidence may result in a loss due to a lack of evidence.
11.5.7 Abusive behaviour on platform: Any abusive, obscene, lewd, threatening or insulting behaviour by a user towards Woduels Support staff or other players on the Woduels Site will result in their immediate suspension for an indefinite period of time as determined by Woduels Support staff. Sending multiple tickets associated with the same issue will result in disciplinary action following the suspension guideline.
11.5.8 Cheating: Any users who are caught cheating/boosting their statistics in any match on Woduels will be suspended, based on the suspension guideline listed above. If cheating or boosting of records occurs during any bracket, leaderboard, or ladder style tournament, the user will be immediately disqualified with no entry fee reimbursement.
11.5.9 Lagging and IP Booting: Users who are caught lagging/IP booting matches will face an automatic loss and suspension. The suspension penalty will follow the suspension guideline listed above. When disputing a lagging match, video evidence of the lag is required in order for your dispute to be validated. You must be able to provide video evidence that clearly identifies the exit of the match. When playing a match with a poor connectivity level, be sure to quit before either you or your opponent gain a significant advantage in the match. When a user disconnects from a match while their opponent has a significant advantage, the user who disconnected will receive an automatic loss. If the match is played and completed in its entirety, the results of the match will stand. The Woduels Support team has the sole discretion to adjust end match results at any time. Woduels.com strongly recommends playing against an opponent of the same geographical region in order to minimize lag, which could affect gameplay. Quitting a duel on the basis of lag is not permitted. You are responsible for choosing an opponent from the same region as you in order to prevent lag.
11.6 We reserve the right to inform relevant authorities, other online gaming, skilled gaming and gambling operators as well as other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of Your identity and of any suspected Prohibited Practice by You, and You shall cooperate fully with us to investigate any such activity.
12. EVENTS OUTSIDE THE CONTROL OF WODUELS.COM
12.1 As Game World Ltd is concerned with the facilitation of duels placed between two or more parties with the dueled event taking place on a electronic device external to the woduels.com platform, woduels.com will not be liable or responsible for any failure of third party providers to perform, or delay performance, activities which will enable the terms of the duel to take place. To be specific, woduels.com will not be held responsible for duels which cannot be played out due telecommunication network failures, power failures, failures in third party computer or online systems, fire, lightning, explosion, severe weather, disputes, terrorist activity and acts of government.
13.1 Provided that Your Account does not show that a balance is due to us, You are
13.1.1 Indicating your wish to close Your Account; and
13.1.2 stating the reasons why You wish to close Your Account (not mandatory/optional). We will respond to Your request, confirming closure of Your Account and the date on which
such closure will be effective, within a reasonable time, provided that You continue to
13.2 When You request closure of Your Account under paragraph 12.1 we will, subject to paragraph 12.3, return any outstanding balance in Your Account to You.
13.3 Upon any termination of Your Account under this paragraph 12 we shall be entitled (without limiting our rights under paragraph 12.6) to withhold, from the repayment of the outstanding balance on Your Account, any monies:
(a) pursuant to paragraph 11 (Collusion, Cheating, Fraud and Criminal Activity);
appropriate, paragraph 5.4); or
(d) as required by law or regulation.
13.4 When repaying the outstanding balance on Your Account, we shall use the same method of payment which You provided upon registration of Your Account, or such other payment method as we may reasonably select.
CLOSURE AND TERMINATION BY US
13.6 We are, at any time (and not withstanding any other provisions contained in the
13.8 You are only permitted to register one active account on the Site. Additionally, Woduels only allows users to have one account per household. Woduels reserves the right to monitor any effort to establish multiple accounts. In the event it is discovered that you have opened more than one account, all accounts will be closed without notice. Woduels reserves the right to deny access to anyone, including, but not limited to, those members who use proxy servers and/or IP addresses residing in certain geographical areas.
The Site may impose dollar amount limitations on the transactions in which you engage to fund your activities on the Site. Woduels reserves the right to limit your activity on the site in any way it deems appropriate, in its sole discretion. The Site reserves the right to set expiration dates or other limits on all promotional or bonus funds or credits, including entry-fee bonuses or credits and prize credits applied to your account.
13.9 You, as the holder of your account, are solely responsible for all obligations and, assuming compliance with these T&Cs, are entitled to all benefits accruing thereto. You may not allow any other person to access your account, access the Site, accept any winnings, or participate in any tournament using your account information. Your account is not transferable to any other person. All activities undertaken under a member's account will be deemed to have been done by that member.
SUSPENSION BY US
(a) no activity shall be permitted (including deposits, withdrawals, betting or gaming) until the date upon which it is re-activated by us;
(b) no bonuses or contingent winnings will be credited to the Account; and
(c) we shall address the issue that has given rise to the Account suspension with a
view to resolving it as soon as reasonably practicable so that the Account can, as
appropriate, either be re-activated or closed.
14. ACCESS TO, AND USE OF, THE SERVICES
14.1 You are solely responsible for the supply and maintenance of all of Your Access
Devices and related equipment and telecommunications networks and internet access services that You need to use in order to access the Services. We will not be liable in any way whatsoever for any losses caused to You (whether resulting from loss of service, poor internet connectivity, insufficient bandwidth or otherwise) by the internet or any telecommunications service provider that You have engaged in order to access the Services. For the avoidance of doubt, the Operator does not make any representation or give any warranty as to the compatibility of the Services with any particular third party software or hardware, including (for the avoidance of doubt) third party analysis or ‘Bot’ programs which promise certain results from any of the Services.
14.2 Under no circumstances should You use the Services for any purpose which is or is likely to be considered to be defamatory, abusive, obscene, unlawful, of a racist, sexist or other discriminatory nature, or which could cause offence. You must not use any abusive or aggressive language or images, swear, threaten, harass or abuse any other person, including other users, via the Website, or attempt to pass Yourself off as being any other person, or behave in such a manner towards any Operator staff used to provide the Services, Customer Services, or any helpdesk or support function which we make available to You.
14.3 You shall use the Website for personal entertainment only and shall not be allowed to provide access or reproduce the Website or any part of it in any form whatsoever without our express consent, including creating links to it.
14.4 You shall be solely liable in respect of any content uploaded by You onto the
Website ("Uploaded Content") and, in uploading any such content, You represent and warrant that:
14.4.1 You have obtained all necessary approvals, consents, licences and permissions required in respect of the Uploaded Content and that the reproduction of the Uploaded Content on the Website will not infringe the copyright, trade mark, confidential information or any other intellectual property rights whatsoever of any third party;
14.4.2 the Uploaded Content will not contain any material in breach of paragraph 13.2 or any code in breach of paragraph 13.3;
14.4.3 the Uploaded Content will comply with all laws and regulations (including, in
particular, those relating to data protection and privacy); and
14.4.4 the Operator is entitled to use and sub-licence the use of the Uploaded Content at its sole discretion.
14.5 Any material (other than Software under paragraph 16) downloaded by You from the Website shall be downloaded entirely at Your own risk and the Operator shall not be liable in respect of any loss of data or other damage caused by any such download.
14.6 Where we have reason to believe that Your use of the Services is in breach of any of paragraphs 14.2, 14.3, 14.4 or 14.5 we shall, without prejudice to any of our other rights, be entitled forthwith to remove from the Website any offending content.
15. BETTING/DUELING AND GAMING TERMS
15.1 Expressions used in the gaming and skilled esports gaming industry are numerous. Where appropriate, a glossary explaining the meaning of commonly used betting and gaming expressions is available in the Help section of the Website. Should You be in any doubt as to the meaning of any expression, You should:
15.1.1 Contact Us through one of the channels made available to you by Us so that we can assist with your question.
15.2 We do not take any responsibility for any action undertaken by you based on an
incorrect or incomplete understanding of the service offered by Game World Ltd (woduels.com).
16. ALTERATION OF THE WEBSITE
We may, in our absolute discretion, alter or amend the service available through the
Website at any time for the purpose of ensuring the ongoing provision of the Website
17. THIRD PARTY SOFTWARE
17.1 The service offered is designed to facilitate the acceptance of duels on the
outcome of video game challenge which take place on an electronic device external to the woduels.com platform. Consequently, you may be requited to download and install software supplied by third parties in order to access a video game which will be used to determine the winner of a duel placed on our Service.
17.2 It is Your responsibility to ensure that any Software is downloaded onto
Your Access Device in a manner compatible with Your own Access Device's specific setup. For the avoidance of doubt, we shall not be liable to the extent that the incorrect downloading of any Software has an adverse effect on the operation of Your Access Device.
17.3 It is your responsibility to make sure the recoding software you are using to capture your gameplay and provide us proof of victory/failure is functional and compatible with our file upload system.
18. IT FAILURE
Where problems occur in the software or hardware used by us to provide the Services we will take all reasonable steps to remedy the problem as soon as reasonably practicable. Where such problems cause a game to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to You or other players, we will take all reasonable steps to treat You in a fair manner (which may include reinstating the balance on Your Account to the position existing following completion of the last bet or game logged on the Operator's server immediately prior to the occurrence of the problem).
19. EXCLUSION OF OUR LIABILITY
19.1 Your access to and use of the Services is at Your sole option, discretion and risk. We shall not be liable for any attempts by You to use the Services by methods, means or ways not intended by us.
19.2 We will provide the Services with reasonable skill and care and substantially as
regarding the Services, or any products or services forming a part of the Services, and hereby exclude (to the extent permitted by law) all implied warranties in respect of the same (including implied warranties as to satisfactory quality and/or fitness for Your purpose). In particular, we do not warrant that the Website will have uninterrupted availability or that it will be free of bugs, viruses or other errors.
19.3 SAVE AS PROVIDED IN OUR BETTING RULES AND SUBJECT TO
PARAGRAPH 19.5, OUR MAXIMUM LIABILITY (INCLUDING THAT OF OUR GROUP COMPANIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES) ARISING OUT OF YOUR USE OF THE SERVICES, WHETHER SUCH LIABILITY ARISES UNDER BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR
19.3.1 WHERE OUR LIABILITY RELATES TO THE MISAPPLICATION OF FUNDS, THE AMOUNT OF MONEY IN YOUR ACCOUNT THAT HAS BEEN MISPLACED BY US; AND
19.4 WE (INCLUDING OUR GROUP COMPANIES, AFFILIATES, OFFICERS,
DIRECTORS, AGENTS AND EMPLOYEES) SHALL NOT BE LIABLE TO YOU,
WHETHER SUCH LIABILITY ARISES IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE, IN RESPECT OF ANY:
19.4.1 LOSS OF DATA;
19.4.2 LOSS OF PROFITS;
19.4.3 LOSS OF REVENUE;
19.4.4 LOSS OF BUSINESS OPPORTUNITY;
19.4.5 LOSS OF OR DAMAGE TO GOODWILL OR REPUTATION;
19.4.6 BUSINESS INTERRUPTION; OR
may have in respect of:
19.5.1 fraud (including fraudulent misrepresentation); or
19.5.2 death or personal injury caused by our negligence.
20.1 You will fully indemnify, defend and hold us and our officers, directors, employees, agents, contractors and suppliers harmless from and against any and all losses, costs, expenses, claims, demands, liabilities and damages (including legal fees), however caused, that may arise, whether or not reasonably foreseeable, as a result of or in connection with:
20.1.1 the access to and use of the Services by You or by anyone else using Your
username and password; and/or
20.3 We have the right to disable any user identification code or password, whether
we shall be entitled to recover from Your Account any positive balance to the extent of any amount reasonably claimed against You pursuant to paragraph 20.1.
21. INTELLECTUAL PROPERTY RIGHTS
21.1 All website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material forming part of the Services are subject to copyright and other proprietary rights which are either owned by us or used under license from third party rights owners. To the extent that any material comprised within the Services may be downloaded or printed then such material may be downloaded to a single device only (and hard copies may be printed) solely for Your own personal, non-commercial use.
21.3 No rights whatsoever are granted to use or reproduce any trade marks or logos
which appear on the Website except as specifically permitted in accordance with the
21.4 You must not, nor must You allow any other person to copy, store, publish, rent,
21.5 All intellectual property rights in the name “Woduels.com", “World of Duels” and "Woduels", the logos, designs, trade marks and other distinctive brand features of the Operator and any content provided by the Operator or any third party for inclusion on the Website vest in the Operator or the applicable third party. You agree not to display or use such logos, designs, trade marks and other distinctive brand features in any manner without our prior consent.
22. VIRUSES, HACKING AND OTHER OFFENCES
22.1 You shall not:
22.1.1 corrupt the Website;
22.1.2 attempt to gain unauthorized access to the Website, the servers on which the
Website is stored or any server, computer or database connected to the Website;
22.1.3 flood the Website with information, multiple submissions or "spam";
22.1.4 knowingly or negligently use any features which may affect the function of the
Website in any way for example (but not limited to) releasing or propagating viruses,
worms, Trojans, logic bombs or similar material that is malicious or harmful;
22.1.5 interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Website;
22.1.6 attack the Website via a denial-of-service attack or a distributed denial-of-service attack. We will report any suspected breach of the Computer Misuse Act 1990 to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use the Website will cease immediately.
22.1.7 We will not be liable for any loss or damage caused by a distributed denial-of service attack, viruses or other technologically harmful material that may infect
Your Access Device and related equipment, computer programs, data or other proprietary material due to Your use of the Website or to Your downloading of any material posted on such Website, or on any website linked to the Website.
22.1.8 You may not: (a) gain unauthorized access to the Site's systems or any account (other than your own), interfere with the communications, procedures or performance of the Site or deliberately damage or undermine the Site; (b) affect the outcome of your online game play on your platform by means of or with the assistance of macros, bots, automated programs, screen analysis utilities, player collusion, any type of modifications, memory readers, telepathy, alien technology or similar methods or to otherwise commit fraud in relation to the Site; or (c) alter the human skill component of any game played on your platform. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all winnings, bonuses and incentives to which you would otherwise be entitled, but potentially lead to civil and/or criminal prosecution. The Site, in its sole discretion, reserves the right to terminate any person's account who is suspected of tampering with their game results for the tournament entered, or who otherwise violates these rules and to seek legal enforcement to the greatest extent possible, including referral to criminal prosecution authorities.
22.1.9 Woduels prohibits any activity commonly referred to as "Spam". Members who are reported and whose claims of "Spam" are validated by Woduels will have their respective accounts either immediately TERMINATED or SUSPENDED, at the sole discretion of Woduels.
22.1.10 Additionally, any winnings (if any) may be voided at the sole discretion of Woduels. Woduels defines "Spam" as: Electronic mail messages addressed to a recipient with whom the initiator does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient;Messages posted to Usenet and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated message boards or discussion threads, or posted in excessive volume;Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or "Instant Messaging" system (such as Skype); Woduels may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:
Account Suspension: Upon the receipt of a credible and validated complaint, Woduels may also elect to immediately suspend the membership of the member implicated in the abuse. Suspension serves as a "Final" warning and will prevent the member from continuing their abusive "Spamming" behaviour. Woduels will evaluate each validated abuse incident on a case-by-case basis and impose Termination or Suspension at its sole discretion, and may void any associated winnings. The Site reserves the right to lift the suspension of a member at any time, at its sole discretion.
Account Termination: Upon the receipt of a credible and validated complaint, the Site may immediately terminate the membership of the individual member implicated in the abuse and may void any associated winnings.
22.1.11 If you wish to report a violation of our Anti-Spam Policy, please forward all evidence of abuse to [email protected] Please refer responsibly.
23. YOUR PERSONAL INFORMATION
23.1 All information on Your Account held by us is securely data warehoused and
23.2 We are required by law (in particular The General Data Protection Regulation (GDPR) (EU) 2016/679) to comply with data protection requirements in the way in which we use any personal
information collected from You in Your use of the Services. We therefore take very
seriously our obligations in relation to the way in which we use Your personal information.
23.3 Prior to Your use of and when You use the Services it will be necessary for us to
collect certain information about You, including Your name and date of birth, Your Contact Details, and may also include information about Your marketing preferences (all of which shall be known as "Your Personal Information").
23.4 By providing us with Your Personal Information, You consent to our processing
Your Personal Information, including any of the same which is particularly sensitive:
23.4.2 for other purposes where we need to process Your Personal Information for the purposes of operating the Services, including by sharing it with our service providers and agents for these purposes, for example to our providers of postal services, marketing services and Customer Services agents. We may also disclose Your Personal Information in order to comply with a legal or regulatory obligation.
23.5 We may retain copies of any communications that You send to us (including copies of any emails) in order to maintain accurate records of the information that we have received from You.
24. COMPLAINTS AND NOTICES
24.1 No claim or dispute with regard to:
24.1.1 the acceptance or settlement of a duel which You have made using the Services will be considered more than 72 hours after the date of the original transaction; and
24.1.2 a game which You have played using the Services and where both parties have declared the result without collusion/litigation will be resolved automatically by our system.
24.2 Should You wish to make a complaint regarding the Services, as a first step You
should, as soon as reasonably practicable, contact Customer Services about Your
complaint, which will be escalated as necessary within our Customer Services team until resolution.
Customer Services having been escalated in accordance with paragraph 25.2, You can request that the matter be addressed by a manager or supervisor. We will endeavor to resolve the matter to Your satisfaction either immediately or by contacting You subsequently.
24.7 When we wish to contact You, we may do so using any of Your Contact Details.
Notices will be deemed to have been properly served and received by You immediately after an email or site message is sent or after we have communicated with You, in the case of an email, that such email was sent to the specified email address (if any) in Your Contact Details at the time that any such email was sent.
24.8 First time offenders deemed to have knowingly violated the T&Cs may receive an initial warning along with a minimum penalty of a thirty (30) day account suspension. Repeat offenders will be deemed to be intentionally violating the T&Cs and will face a minimum six (6) month suspension for a second violation and permanent suspension for a third violation.
Any dispute filed without evidence will be considered invalid.
Match Result Disputes: Any and all match evidence must be sent to support within two (2) hours of the scheduled match start time. our site administrators will have 24 hours to receive match evidence and to assign judges for the examination of this case. Our judges then will have up to 24 additional hours to submit their ruling on the match. As soon as the judges have decided on the case, our site administrators will see to it and declare the rightful winner. Any dispute that is filed without evidence will be considered invalid. If only one party submits evidence during this two (2) hour time frame the user that provides the evidence will be deemed the winner of the match, while the opposing user will receive a loss. If no evidence has been reported by either party within the two (2) hour time frame the match will be cancelled or marked as incomplete with the waged amount returned to both users’ accounts (minus site fee). Once a match has been cancelled and marked incomplete, the results are irreversible and cannot be adjusted. The WODuels Support team has the sole discretion to ask users to provide additional evidence in order to determine the accurate winner. After twenty six (26) hours all match results will be final with no undoing, cancelling, or re-assigning winners.
25. TRANSFER OF RIGHTS AND OBLIGATIONS
25.2 You may not assign, sublicense or otherwise transfer in any manner whatsoever
26.1 If we fail to insist upon strict performance of any of Your obligations or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.
26.2 A waiver by us of any default shall not constitute a waiver of any subsequent
unless it is expressly stated to be a waiver and is communicated to You in writing in
accordance with paragraph 25 (Complaints and Notices) above.
27.2 In such cases, the part deemed invalid or unenforceable shall be amended in a
manner consistent with the applicable law to reflect, as closely as possible, the Operator's original intent.
28. ENTIRE AGREEMENT
28.2 We each acknowledge that neither of us has relied on any representation,
undertaking or promise given by the other or implied from anything said or written in
28.3 Neither party shall have any remedy in respect of any untrue statement made by
29. THIRD PARTY RIGHTS
30. LAW AND JURISDICTION
interpreted in accordance with the laws of England and Wales
30.2 The courts of England and Wales shall have non-exclusive jurisdiction over any
30.3 Local Laws
You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree that Woduels and its affiliates cannot be held liable if laws applicable to you restrict or prohibit your participation. Woduels and its affiliates make no representations or warranties, implicit or explicit, as to your legal right to participate in any tournament offered on the Site nor shall any person affiliated, or claiming affiliation, with Woduels and its affiliates have authority to make any such representations or warranties.
Woduels and its affiliates reserve the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.